Terms and Conditions of Sale
These Terms and Conditions of Sale govern the sale of products and/or services between the company Cellucor and you. The Site refers to our website, accessible at https://www.cellucor.uk.
Please read these conditions carefully before placing an order with the company Cellucor. By placing an order with the company Cellucor, you confirm your agreement to be bound by these Terms and Conditions of Sale.
1. Preface
These Terms and Conditions of Sale are intended to set out your rights as a consumer and our rights as a supplier of the products and/or services you wish to purchase through our website. These Terms and Conditions of Sale apply Monegasque Law on the Digital Economy No. 1.363 of 2 August 2011.
2. Minors
We do not sell products and/or services to minors. If you are under 18 years of age, you may only use our Site under the supervision of a parent or guardian.
3. Placing an Order
To place an order with the company Cellucor, you must be of legal age (18 years or older) or have the legal capacity to enter into a contract and be reachable by telephone.
To place an order, you must be logged into your member account on our Site and validate your basket once your items have been selected. We do not accept any orders placed by any means other than those described above.
By placing an order on our Site, you are making an offer to purchase the products you have selected in accordance with these conditions. The company Cellucor reserves the right to accept or refuse this offer, at its sole discretion. In particular, but without limitation, the offer will be refused if the price of the selected products was negligible due to a display error.
If your order is registered, you will receive a notification confirming that we have recorded it. This notification serves as written confirmation and is sent electronically to the email address you provided upon registration. The order confirmation is effective upon dispatch as it is immediately accessible.
Unless otherwise agreed between the company Cellucor and you, orders must be fulfilled no later than fourteen (14) calendar days from the day following the day on which you submitted your order to us.
4. Prices
The prices shown on the site will be the prices indicated on your invoice. They are inclusive of all taxes (VAT and other applicable taxes) unless otherwise stated. VAT is payable by you at the applicable rate shown on your invoice.
We carry out periodic checks on the prices of each product in our catalogue; however, some products may display an incorrect price. As stated above in Section 3, Placing an Order, we verify orders before accepting them. If the displayed price is lower than the actual price, we may contact you to ask whether you wish to purchase the product at its actual price or whether you prefer to cancel the order. If the displayed price is higher than the actual price, we will charge you the lower amount corresponding to the actual price and send you the product.
Delivery charges, where applicable, are payable by you at the price stated on your invoice.
5. Availability
The availability of products for sale on our site is indicated on each product page. No additional information regarding product availability can be provided beyond what is stated on said pages or elsewhere on the site.
If, after you have placed an order, the products you ordered prove to be unavailable for any reason, you will be informed as soon as possible, and you may choose to cancel or modify your order. You have the right to request either: (a) a refund of the amounts paid within fourteen (14) calendar days of the date of payment, or (b) the provision of a substitute product or service of equivalent quality and price.
6. Payment
a. Payment Methods
You may pay for the products you order either:
- by Bank Card, through the online payment interface
- by bank transfer.
b. Payment Terms
If you choose to pay by bank card, your order will only be confirmed once we have obtained authorisation from the card-issuing company to use your credit card for payment of the products you have ordered. If we do not obtain this authorisation, you will be informed.
If you choose to pay by bank transfer, you have seven (7) days from the date of your order to send us the full amount due. If, however, the amount due has not reached us within seven (7) days from the date of your order, your order will be cancelled. The products you have ordered will be dispatched once the amount due has been received.
c. Secure Payment
Our website's payment interface uses SSL encryption technology to protect all payment and user data. As such, all pages on our site preceded by https:// (the "s" standing for secure) guarantee the encryption and therefore the protection of your data before it is transferred via the Internet.
Your banking details are not stored and are processed directly by our bank's servers. Our bank is LCL.
d. Default of Payment
Failure to pay any single amount by the agreed due date shall render the full amount due immediately payable and shall trigger the application of the penalty clause.
For any default of payment by the due date, and as a penalty clause, the defaulting buyer must pay, in addition to the sale price, a fixed sum of €100.00 (ONE HUNDRED EUROS).
This penalty clause shall remain definitively due to the company Cellucor, without the need to demonstrate any loss or damage.
In the event of a dispute:
- The data recorded by the company Cellucor shall constitute proof of orders, to the exclusion of all other evidence.
- The data recorded by the payment system shall constitute proof of financial transactions.
7. Retention of Title
The products you have ordered remain the property of the company Cellucor until the invoice relating to the order of said products has been paid in full.
8. Delivery
Products are deliverable only within European Union countries. If you wish to have your order delivered to a country outside the European Union, please contact us. It is not possible to select a country outside the European Union in the delivery address interface. The products you have ordered will be delivered to the delivery address you have provided and which appears on your invoice.
Once the products you have ordered are handed over to the carrier, you will be notified by email. We will also provide you with a tracking number so that you can follow the progress of your delivery through the carrier's tracking interface.
9. Right of Withdrawal
If you wish to return a parcel, don't worry – contact our customer service team as soon as possible, by email or telephone, so that we can assist you with the process.
In accordance with Article 10 of Monegasque Law No. 1.363 on the Digital Economy, you have a period of seven (7) calendar days to exercise your right of withdrawal from the day of receipt of the product(s).
For customers located in the European Union and in accordance with applicable European Union regulations, you have a period of fourteen (14) calendar days to exercise your right of withdrawal from the day of receipt of the product(s).
Your right of withdrawal should preferably be exercised in writing to Cellucor, 36, Avenue de l'Annonciade - 98000 Monaco or by email via our contact form. Your right of withdrawal may be exercised without giving any reason and without incurring any penalties. To meet the withdrawal deadline, it is sufficient that you send your communication regarding the exercise of the right of withdrawal before the withdrawal period has expired.
You may use the standard withdrawal form template below to notify us (not mandatory):
I hereby notify you that I am withdrawing from the contract for the sale of the following item:
Order number ######
Surname, First name
Consumer's address
Signature (only if notifying by post)
Date
You will receive a refund for the products within fourteen (14) calendar days following the date on which the right of withdrawal was exercised. The exercise of the right of withdrawal is excluded for the following contracts:
- Contracts for the supply of goods liable to deteriorate or expire rapidly.
- Contracts for the supply of goods that have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
The direct costs of returning the goods are free of charge. Goods must be returned in their original packaging and undamaged.
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (with the exception of any additional costs arising from your choice, if applicable, of a delivery method other than the least expensive standard delivery method offered by us) without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract.
We will carry out the refund using the same means of payment as the one you used for the initial transaction, unless you expressly agree to a different method; in any event, this refund will not incur any charges for you.
We may withhold the refund until we have received the goods back or until you have provided proof of dispatch of the goods, whichever is the earliest.
You shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and proper functioning of the goods.
10. Customs and Applicable Legislation
Orders delivered to Switzerland are delivered DDP (Delivery Duty Paid). This means that shipping costs and any applicable customs and import charges are paid by Cellucor. The prices displayed on our site are therefore prices delivered directly to your door in Switzerland.
If you wish to have your order delivered outside the European Union, your order may be subject to, without limitation, customs duties and import taxes, which are collected upon arrival of your order at its destination. All such additional charges are your responsibility; we have no control over these charges.
We are in no way responsible for any additional charges. You must contact the local customs office of the delivery country to obtain information about any additional charges you may be required to pay.
We also remind you that when you place an order on the Site, you are considered the official importer of the products and/or services you order. You are therefore solely responsible for compliance with the laws and regulations in force in your country of delivery. We disclaim all liability in the event that the delivered item does not comply with the legislation of the delivery country.
We also wish to draw your attention to the fact that cross-border deliveries may be subject to inspection and search by customs authorities, thereby granting them access to the invoice and your personal information.
11. Our Liability
The company Cellucor undertakes to exercise all due care customary in the profession in the processing and delivery of orders. However, our liability cannot be held in the event of a delay or failure to meet our contractual obligations if the delay or failure is due to a cause beyond our control. In particular, but without limitation, our liability cannot be engaged in the event of a delay due to a supplier being out of stock.
The photographs illustrating the products presented are not contractually binding. Accordingly, the company Cellucor cannot be held liable in the event of an error in any of these photographs.
In the event of a dispute, only the French version of these conditions shall prevail; all other versions translated for informational purposes have no legal value.
Terms of Use
These general terms of use of the website (hereinafter referred to as the Terms of Use) apply to the use of the website of the company Cellucor, located at https://www.cellucor.uk (hereinafter referred to as the Site).
Cellucor is the trade name used by the company Cellucor. Cellucor.uk is owned and operated by the company Cellucor.
The company Cellucor is registered in Monaco. Intra-community VAT number: GB507460111
Accordingly, by using the Site Cellucor.uk, you accept these Terms of Use. If you do not accept them, please do not use the Site.
1. Periodic Amendments
It is your responsibility to periodically review the Terms of Use to be aware of any changes made to them. The company Cellucor may at any time change, modify, supplement or remove parts of these Terms of Use without notice. If you continue to use the Site after changes have been made to these Terms of Use, this will signify your acceptance of said changes. The company Cellucor grants you a limited, personal, non-exclusive and non-transferable right to access and use the Site provided you comply with these Terms of Use. If you do not comply with these Terms of Use, all rights granted to you shall become void.
2. Privacy Policy
The Privacy Policy of the company Cellucor applies to the use of the Site and is incorporated into these Terms of Use. This paragraph serves as a reminder of the existence of this Privacy Policy, which we invite you to review. By using the Site, you understand and accept that any information transmitted via the Internet is never completely confidential or secure. You understand and accept that malicious individuals may intercept any information transmitted via the Internet and via the Site, even if a specific notification states that the transmission is encrypted. You understand and accept all clauses of the Privacy Policy.
3. Intellectual Property
This Site and its contents, including but not limited to text, interfaces, comments, graphics, logos, illustrations, product photographs, trademarks, videos, banners and computer code (hereinafter collectively referred to as the Content), including the design, structure, visual appearance, and layout of the Content on the Site, are the property of or licensed by or to the company Cellucor. The Content and the Site are protected by the provisions of the Monegasque Intellectual Property Code. Any other use of the Content including, but not limited to, any reproduction, modification, translation, distribution, transmission or display, in whole or in part, of the Site or any element found on the Site is strictly prohibited without the prior written consent of the company Cellucor. Offenders are liable to civil and criminal penalties, including those provided for by the Monegasque Intellectual Property Code. The Content is reserved under copyright law as well as intellectual property law, worldwide.
The Monegasque Intellectual Property Code only authorises, on the one hand, copies or reproductions strictly reserved for the private use of the copier and not intended for collective use and, on the other hand, analyses and short quotations for the purpose of example and illustration. The Content published on the Site may therefore be reproduced or distributed in an unmodified form for exclusively private use.
4. Use of the Site
These Terms of Use apply to the entire Site. However, please note that: additional general conditions may apply to certain features of the Site. The Terms and Conditions of Sale apply in particular to the entire section of the Site that allows you to purchase goods and/or services.
To purchase goods and/or services on the Site, you must create an account. You are solely responsible for maintaining the confidentiality of your account information, including your username and password, and for all actions carried out from your account. The company Cellucor undertakes to maintain the highest level of security on the Site; however, you agree to notify the company Cellucor as soon as possible in the event that your account is used without your consent, or if any breach of your account security is confirmed. Your account is personal and may not be used by any other person unless you give prior consent to that person. You may be held solely liable for any loss suffered by the company Cellucor or any other user or visitor of the Site due to the use of your account by another person, even if you authorise that person to use your account.
No automated device, programme, algorithm or robot may be used for the purpose of accessing, acquiring, copying or monitoring any part of the Site or the Content. You must not attempt to gain unauthorised access to any section of the Site, including hacking or any other illegitimate means.
5. Comments, Reviews, Communications and Other Content
Visitors and members of the Site may submit reviews, comments, ratings or other content, provided that such content is not illegal, obscene, abusive, threatening, defamatory, libellous, infringing of intellectual property rights, or harmful to third parties or objectionable and does not consist of or contain computer viruses, political campaigning, commercial solicitations, chain emails, mass mailings or any other form of "spam".
If you post content or any other material, and unless we indicate otherwise, you grant the company Cellucor, free of charge, the transferable and sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide and in any type of media.
You agree to indemnify the company Cellucor in the event of any action by a third party against the company Cellucor in connection with the content or material you have provided, except where the company Cellucor could potentially be held liable for failing to remove content whose unlawful nature had been notified to it.
6. Use of Your Account
You are responsible for maintaining the confidentiality of your password and email used to access your account. You must do everything to ensure that this information remains confidential. If, however, this confidentiality is compromised, you must inform us immediately. You are also responsible for the accuracy of the information relating to you and must inform us of any changes to this information.
You agree not to use any part of our Site in a way that would or could cause any interruption, damage or impairment to the Site, for fraudulent purposes or in connection with a crime or illegal activity.
The company Cellucor reserves the right to refuse access, close an account or remove or edit content if you are in breach of applicable laws, these Terms of Use, or any other conditions or policies of the company Cellucor.
7. Links to Third-Party Sites
The Site may contain links to other sites (hereinafter referred to as Third-Party Sites). Links to these Third-Party Sites are provided for the convenience of our visitors and members. Third-Party Sites are not controlled by the company Cellucor, which is therefore not responsible for the content of these Third-Party Sites, including anything published therein. It is your sole responsibility to manage your interactions with Third-Party Sites. We also invite you to review the Terms of Use of Third-Party Sites, which may differ from those of our Site.
8. Disclaimer of Warranties and Limitation of Liability
Use of the Site is entirely at the user's own risk. Under no circumstances shall the company Cellucor be liable for any direct, indirect, incidental damage or moral prejudice resulting from, caused by or related to the use or inability to use the Site and its Content, even in the event that the company Cellucor has been informed of the possibility of such damage. Any action by a user regarding this site must be brought within one (1) month from the date on which the cause of the damage occurred.
Although the Site is constantly updated and its development has been carried out with care, the company Cellucor gives no warranty, implied or express, regarding the operation and/or accuracy and completeness of the Content provided on the Site. Furthermore, information relating to products, including but not limited to descriptions, usage advice and nutritional values, is provided for indicative purposes only and may contain errors.
All product information is copied from the manufacturers' websites. The company Cellucor disclaims all liability in the event of errors, inaccuracies or omissions affecting this product information. Under no circumstances shall the company Cellucor be held liable for any damage, direct or indirect, commercial or non-commercial, resulting from the use of the Site or the products sold on the Site.
Furthermore, the company Cellucor does not guarantee the continuity, access or availability of the Site's operation and related services. The company Cellucor disclaims all liability in relation to computer viruses and other malicious programmes such as "malware", "spyware" or other types, which may be imported when downloading any element of the Site's Content or from Third-Party Sites.
Subject to applicable legal and regulatory provisions, the company Cellucor cannot be held liable for any direct or indirect damage, including but not limited to loss of profits, customers, data, or intangible assets that may occur as a result of the use or inability to use, and more generally of any event related to the Site or Third-Party Sites.
9. Indemnification
You agree to indemnify and hold harmless the company Cellucor, its officers, directors, shareholders, predecessors, successors, employees, agents, subsidiaries and affiliates against any claims, losses, financial liabilities, demands or expenses (including legal fees) resulting from actions brought by third parties against the company Cellucor due to, or in connection with, your use of the Site.
10. Jurisdiction and Dispute Resolution
In the event of a dispute, the courts of Monaco shall have sole jurisdiction. Any user of the Site, and by such use alone, understands and accepts the application of the law and the exclusive jurisdiction of the Monegasque courts for any action they may initiate in connection with these Terms of Use or the use of the Site.
If any provisions of these Terms of Use are deemed null or unenforceable by a court of law or other tribunal of competent jurisdiction, such provisions shall be limited or removed to the minimum extent necessary and replaced with valid provisions that best express the intent of these Terms of Use so that they remain fully enforceable.
In the event of a dispute, only the French version of these conditions shall prevail; all other versions translated for informational purposes have no legal value.
Last updated: 5 March 2026